5 Replies Latest reply on Aug 26, 2016 3:08 PM by johnm53004860

    Installer will not run correctly


      I'm on windows 10.

      Firefox version 48.0.


      Flash version 21.0.0.



      I can make it to the download link and download the binary install file with out error. However when I run the file (and I do say yes to letting it change my system so that is not the problem) it will open a window titled "Adobe download manager" but inside the window is a blank screen with nothing inside it. I have tried to re-download and install it over and over again, I have let it run for hours with no success, and I have tried disabling all my plug-ins/turning of my browser.


      Any clues on what to do? Maybe a direct link to the full upgrade files in order to skip the installer problem completely?