2 Replies Latest reply on Aug 16, 2016 1:20 AM by Zhayynn James

    Nikon D5 and D500 NEF files 'not recognised by the raw format support in Lightroom'

    Zhayynn James

      Hi,

       

      I have a Nikon D5 and a D500 and I have downloaded and update my Lightroom CC only 2 weeks ago on my MacBook Pro 2015. I have just tried to update it again and it says its up to date. However, when trying to import NEF files into Lightroom the following message is displayed:

      'The files are not recognised by the raw format support in Lightroom'.

       

      Lightoom error message.jpg

      Please help!

       

      Regards,

       

      Zhayynn James