24 Replies Latest reply on Sep 18, 2016 8:42 AM by Roei Tzoref

    Preview malfunctioning

    fredoviolawoodstock Level 1

      Howdy folks,


      I have been having big issues with Preview over the last 3 versions of AfterEffects.   What happens is that it will render into cache correctly, but then as adjustments are made to the composition and new previews created it begins to preview less and less.  Even after I purge everything it will still just preview the tiniest amount. I then need to quit AfterEffects and restart in order for it to preview the new area.


      It is not a question of disc space. I have it set to 100GB Max Cache, and have 547GB available on the brand new external Glyph drive which is connected through USB 3 to my mid 2014 MBP.    Anyone have any idea what could be going wrong?  I have had already two long conversations with Tech Support and it still keeps happening.   Many thanks in advance for some help!


      Here is my setup:


      MBP: 10.10.5


      Max Cache: 100GB

      Available space on target disc: 547GB


      Screen Shot 2016-08-16 at 11.58.19 AM.png