0 Replies Latest reply on Aug 16, 2016 9:57 AM by JakeGleim

    Adobe Acrobat X Crashes

    JakeGleim

      Acrobat X is running on the Windows Server 2012 R2 Server.

       

      The server has error logs showing the crash.

       

      Hopefully someone has some input as to what could be the cause of the issue.

       

      The errors are below.

       

      -System

       

      -Provider
      [ Name] Application Error

       

      -EventID1000

       

      [ Qualifiers] 0
      Level2
      Task100
      Keywords0x80000000000000
      -TimeCreated

       

      [ SystemTime] 2016-08-09T20:53:28.000000000Z
      EventRecordID275516
      ChannelApplication
      ComputerJLG-RDS01.CORECLS.LOCAL
      Security
      -EventData

       

      Acrobat.exe
      10.0.0.396
      4cc5ebc0
      Acrobat.dll
      10.0.0.396
      4cc5f7e2
      c0000005
      00290ebc
      3744
      01d1f269ae6cbbb8
      C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe
      C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.dll
      5225a70a-5e73-11e6-80f0-00155daebf02

       

       

      2016-08-16_0956.png