3 Replies Latest reply on Aug 17, 2016 6:55 AM by spsb84

    I keep getting a payment error when I try to purchase a single image

    Duncan Noel Level 1

      Hello:

       

      Ive been trying to purchase an image for about an hour now but everytime I try to pay I get a payment error that says:

       

      Payment error

      There is a problem with your payment. Please try again later or contact Adobe tech support.

       

      I've tried different browsers, logging out and in again but to no avail. Went to check my payment details, everything looked OK.

       

      I'm on a Mac running OS X El Capitan, my CC membership is paid in full.

       

      Im in a bit of a hurry and have 7 other mages I want to download. It's driving me crazy: can you help?

       

      Duncan