Ive been trying to purchase an image for about an hour now but everytime I try to pay I get a payment error that says:
There is a problem with your payment. Please try again later or contact Adobe tech support.
I've tried different browsers, logging out and in again but to no avail. Went to check my payment details, everything looked OK.
I'm on a Mac running OS X El Capitan, my CC membership is paid in full.
Im in a bit of a hurry and have 7 other mages I want to download. It's driving me crazy: can you help?
Apologies for the inconvenience caused.
Request you to please try the following:
Clear browser cache and cookies, refresh the page and try the purchase flow again.
There was a purchase issue but the teams have fixed it now.
Hope this helps.
That did the trick! all is working fine now.
all the best,
Good to know, it is all set.