6 Replies Latest reply on Sep 22, 2016 9:11 AM by Peter Spier

    InDesign crashes for no reason

    debm61592026

      It crashes for no reason, and when I open InDesign with the control/option/command key I do not get a prompt that the preferences are getting trashed, words of wisdom please help! Thank you.

       

      http://pastebin.com/jP2CtUEG

       

      http://pastebin.com/8SPyDyxYhttp://pastebin.com/8SPyDyxY

      http://pastebin.com/jP2CtUEG

        • 2. Re: InDesign crashes for no reason
          debm61592026 Level 1

          yes, this does not work, plan B?

          • 3. Re: InDesign crashes for no reason
            Peter Spier Most Valuable Participant (Moderator)

            debm61592026 wrote:

             

            It crashes for no reason, and when I open InDesign with the control/option/command key I do not get a prompt that the

            It's not clear whether you did this correctly -- you need to add the Shift key to the group.

             

            It's not clear, at least to me, from the crash reports what is going on. Have you emptied the InDesign Recovery folder to be sure corrupt recovery data isn't causing a new crash on launch? If you do that are you able to start ID and create a new file? Open some other older file that didn't crash before?

            1 person found this helpful
            • 4. Re: InDesign crashes for no reason
              debm61592026 Level 1

              thanks but i have already tried this

               

              sent from somewhere

              • 5. Re: InDesign crashes for no reason
                debm61592026 Level 1

                Hi Peter,

                 

                I have had 2 crashes in the last 2 days, here are the first 10 to 20 lines. I trashed the preferences, can you suggest plan B please?.

                 

                Crash today:

                 

                Thread 0 Crashed:: Main Thread  Dispatch queue: com.apple.main-thread

                0   libsystem_kernel.dylib            0x00007fff96a798ea __kill + 10

                1   PublicLib.dylib                   0x0000000105b69367 ProtectiveShutdown::~ProtectiveShutdown() + 359

                2   com.adobe.InDesign.AppFramework    0x000000010e2a400d 0x10e296000 + 57357

                3   PublicLib.dylib                   0x0000000105b30200 CmdUtils::ProcessCommand(ICommand*) + 64

                4   WidgetBinLib.dylib                0x0000000104a24f86 DocumentPresentation::Helper_DestroyPresentation(IDocumentPresentation*) + 694

                5   com.adobe.InDesign.Application UI    0x00000001120cb248 0x111f94000 + 1274440

                6   PublicLib.dylib                   0x0000000105b312e1 Command::DoImmediate(short) + 65

                7   com.adobe.InDesign.Utilities      0x000000010f497f87 0x10f496000 + 8071

                8   com.adobe.InDesign.Utilities      0x000000010f498135 0x10f496000 + 8501

                9   com.adobe.InDesign.AppFramework    0x000000010e2a4785 0x10e296000 + 59269

                10  PublicLib.dylib                   0x0000000105b30200 CmdUtils::ProcessCommand(ICommand*) + 64

                11  com.adobe.InDesign.Document UI    0x000000011edd92f5 0x11edd4000 + 21237

                12  WidgetBinLib.dylib                0x0000000104a22d07 DocumentPresentation::ClosePresentation(IDocumentPresentation::SchedulingBehavior, short) + 679

                13  com.adobe.InDesign.Application UI    0x0000000112112730 0x111f94000 + 1566512

                Crash yesterday:

                 

                Thread 0 Crashed:: Main Thread  Dispatch queue: com.apple.main-thread

                0   PublicLib.dylib                   0x00000001076ff50b CStyleGroupHierarchy::FindByName(PMString const&) const + 411

                1   PublicLib.dylib                   0x0000000107701270 CStyleGroupManager::FindByName(PMString const&, IStyleGroupManager::StyleNameMatch*) const + 1232

                2   com.adobe.InDesign.ObjectStylesUI    0x00000001201db11e 0x1201c3000 + 98590

                3   WidgetBinLib.dylib                0x000000010636c458 StyleDDListObserver::FillStyleList(short) + 376

                4   WidgetBinLib.dylib                0x0000000106369f57 StyleDDListObserver::AutoAttach() + 199

                5   WidgetBinLib.dylib                0x00000001062ffaff CControlViewObservers::OnDoAutoAttach(IControlView*) + 127

                6   DV_WidgetBinLib.dylib             0x00000001060583d9 AbstractControlView::DoAutoAttach() + 105

                7   DV_WidgetBinLib.dylib             0x00000001060673e5 DVBasePanelView::ParentsVisibleStateChanged(short) + 21

                8   DV_WidgetBinLib.dylib             0x0000000106067462 DVBasePanelView::ParentsVisibleStateChanged(short) + 146

                9   DV_WidgetBinLib.dylib             0x0000000106067462 DVBasePanelView::ParentsVisibleStateChanged(short) + 146

                10  DV_WidgetBinLib.dylib             0x00000001060546be DVHostedWidgetView::Show(short) + 110

                11  DV_WidgetBinLib.dylib             0x0000000106067235 DVBasePanelView::Show(short) + 85

                12  com.adobe.InDesign.Application UI    0x00000001119094c4 0x1118d5000 + 214212

                13  com.adobe.InDesign.Control Panel    0x00000001228a022f 0x12289c000 + 16943

                14  com.adobe.InDesign.Control Panel    0x000000012289d6e9 0x12289c000 + 5865

                15  com.adobe.InDesign.Control Panel    0x000000012289ec56 0x12289c000 + 11350

                16  WidgetBinLib.dylib                0x0000000106381d42 ActiveSelectionObserver::Update(IDType<ClassID_tag> const&, ISubject*, IDType<PMIID_tag> const&, void*) + 130

                17  com.adobe.InDesign.Control Panel    0x000000012289d2db 0x12289c000 + 4827

                18  com.adobe.InDesign.AppFramework    0x000000010fba8ab0 0x10fb78000 + 199344

                19  com.adobe.InDesign.AppFramework    0x000000010fba7e1c 0x10fb78000 + 196124

                20  PublicLib.dylib                   0x00000001075a4861 CSubject::Change(IDType<ClassID_tag>, IDType<PMIID_tag> const&, void*) + 81

                • 6. Re: InDesign crashes for no reason
                  Peter Spier Most Valuable Participant (Moderator)

                  Your earlier crash report shows you have version 11.4.0 installed. Try updating to 11.4.1.1