- i throw most of my adobe apps in the bin - and removed them.. (unfortunately i just saw a tutorial that was warning not to do this...)
- there are stil some apps (like the creative cloud app) left which i cannot uninstall. If i try to do so the app get an error. If i try to use the cloud app to download a program it stays on 42%
How do i get all the Adobe-files deleted so that i can start from scratch?
What are the steps i have to take?
Info about my mac:
iMac (27 inch)
version 10.11.6 (OS x El Capitan)
I had problems with updating my apps so i want to use the Cleaner Tool; therefor you have to remove all Adobe products. I throw them in the bin.. i just read that isn't a good thing to do...
Hope someone has the right steps to fix this!
first empty your temp folder.
uninstall everything cc including the cc desktop app, Uninstall the Adobe Creative Cloud desktop application
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud
use the desktop app to install your cc programs/trials