I have downloaded probably 20 licensed stock photos w/o any and they are crystal clear. I have one stubborn license that I have tried for days to download. It is license # 67599956.
iI upload to CC and change to download in one of these files JPG, PNG or PDF. Again, i have not encountered this with any other license. When I attempt the download it starts the rendering process then midway stops & says network error. No code number for the error. I have stopped on several occasions, cleared cache, did a hard boot (iPad), deleted everything in storage as well as archive. There's plenty of space for it. Pls assist.
This file isn't a photo. Only photos can be saved to mobile devices.
True, however, there are about half of the 17 that are also AI/EPS & downloaded with no problems. I am downloading to my iPad and this format opens in the Photoshop Mix app. I'll move over to the suggested forum.