I created a dynamic stamp with a popup dialog for inputs. The stamp script also accesses form field data on the document being stamped and populates the stamp fields with this data. It works without issue.
We have tested it on:
The only one it is failing on is Windows 10 with Acrobat XI. Acrobat was updated to Pro DC on the Windows 10 machine and it failed again so we assumed it was a Windows 10 issue. However, we then tested it on a different computer with Windows 10 and Acrobat Pro DC and it worked perfectly. So now we have the problem narrowed down to a specific computer, rather than a PDF viewer version or operating system. Any ideas on what would cause this and how to fix it?