11 Replies Latest reply on Aug 19, 2016 3:53 PM by Test Screen Name

    Creative suite 6 rejects password-can't find product on computer

    louisaw23600845

      I have been using Creative Suite 6 Design Standard for some years now.  Recently, when I started the programs (indesign, illustrator, photoshop, Bridge, I get the message telling me that my trial has finished.  When I enter the serial number for the product I get the message that the serial number is valid, but the programs cannot be found on my computer.  This is contradictory as I get into this loop by starting the programs from my hard drive. 

      Mac OSX Yosimite Macbook pro 2.4 GHZ intel core i7 16gb ram