8 Replies Latest reply on Oct 11, 2017 2:20 PM by benthefolksinger

    Error getting License. License Server Communication Problem:E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

    gurjeets78197863

      Hi,

       

      I was reading e-books using ADE from last one year. Unfortunately my system got corrupted, I formatted the system,  earlier  windows 7 was installed in the system  and after formatting the system is  installed same  windows 7. Now I am unable to read e-books. I am getting the following message

      Error getting License. License Server Communication Problem:E_AUTH_BAD_DEVICE_KEY_OR_PKCS12   

      Please suggest me what should I do to make it workable.

       

      I am getting the following message.

       

      Error Screen.jpg

      Thanks,

      gurjeets78197863