1 Reply Latest reply on Aug 20, 2016 6:52 AM by Steve Grisetti

    Burning a DVD

    nathanielt45562106

      While attempting to burn a DVD I am getting an internal software error:\Vobulator\BlockPlanner\BlockPlanner.cpp, line, 215.  Can you tell me what this is.

        • 1. Re: Burning a DVD
          Steve Grisetti Adobe Community Professional

          Which version of the program are you using and on what operating system?

           

          Have you resized all of the photos in your project to no larger than 2500x1875 pixels in size?

           

          Have  you ensured that there are no gaps in your timeline and that you have not placed a stop marker at the end of your movie?

           

          If you are on a Windows computer, have you gone to Edit/Project Settings/General and unchecked the option to Use Hardware Acceleration?