1 Reply Latest reply on Aug 20, 2016 5:19 PM by Carm01

    Windows 8 Installation-NA

    sequeoiaj49675067

      I've been trying to do a visitation chat for the past 2 days & it tells me that I have to have the lateset version 10.3.183. However my computer came w/flash player already(a yr ago).  I uninstalled the flash then reinstalled & the msg I got was "

      Flash Player is integrated with Internet Explorer in Windows 8.
      You do not need to install Flash Player." I did the troubleshooting again-

       

       

       

       

       

         
                 
      You aren’t running Internet Explorer in Windows 8.
      For other troubleshooting tips, see Flash Player Help.

       

                 

      Either Flash Player is disabled or ActiveX Filter is ON.
      Please follow trouble shooting steps to play Flash content.

       

      . The website they gave me was adobe.com/go/getflash

       

      After this step I uninstalled/reinstalled again then I got this

      Install Flash Player in five easy steps                                           

       

                             

      1. Check if Flash Player is installed on your computer

       

       

       

       

       

       

       

       

         
                 
      Flash Player is pre-installed with Internet Explorer in Windows 8.
      For more info, see Flash Player issues | Windows 8.

       

       

      Flash Player is pre-installed with Microsoft Edge in Windows 10.
      For more info, see Flash Player issues | Windows 10.

       

                 

      Sorry, Flash Player for Android is no longer available.
      For other options, see Flash Player FAQ.

       

                 

      Flash Player is pre-installed in Google Chrome and updates automatically!
      You can skip the steps below. See Flash Player with Google Chrome.

       

                 

      Flash Player is pre-installed in Google Chrome, but not enabled.
      You can skp the steps below. See Enable Flash Player on Google Chrome.

       

                 

      Sorry, your Apple mobile device does not support Flash Player.

       

                 

      Sorry, Flash Player is either not installed or not enabled.
      Please go to step 2.

       

                 

      Sorry, your computer does not have the latest Flash Player installed.
      Please go to step 2.(Your version:11.7.700.224 Latest Version:17.0.0.188)

       

                 

      Congratulations, your computer has the latest Flash Player installed.
      Start playing games, listening to music, and watching videos!

       

                 

      Congratulations, your computer has the latest Flash Player beta version installed.

       

       

      MatchingNode

      YOUR SYSTEM INFORMATION
      Your Flash Version

      Not installed

      Your browser name

      Internet Explorer

      Your Operating System (OS)

      Windows (Windows 8.1)

       

      But it's still not letting me access the video chat, How can I get the latest version I mentioned earlier