You're communicating with primarily other users like yourself on this forum. Most of us have no connection with Adobe whatsoever. Are you receiving any error messages when you try to import?
No...nothing happens and nothing loads. Adobe just says they don't know. Have been on line with them last year possibly 6 - 8 hours in total... I've spent many hours also clearing up my catalogues, throwing out tiny images, clearing space. There is plenty of space on the HD (and on the Mac) but even this should not cause the problem... Just noticed that after 8 hours today the images did load...but it will happen again and I am completely in the dark as to why... also why they don't load instantly like everyone else. Why 45 minutes!
Thanks for listening...J
Can you please clarify it this happens in the Import dialog, or if it is the Lightroom Library that doesn't load images - i.e. when you launch the program.
A screenshot of the problem could also be helpful. (please include the entire Lighroom window)
No...nothing happens and nothing loads...
Exactly what does this mean? Are you trying to import images from the HD into Lightroom? Or have these images already been imported and are not showing in the grid? If you are importing new images into your catalog, are you creating 1:1 previews? How many images are you importing?
...I've spent many hours also clearing up my catalogues...
How many catalogs do you have? You are not re-importing old images into a new catalog, right?
... also why they don't load instantly like everyone else. Why 45 minutes!
Unless you are importing, the catalog is the only file that loads and this usually happens in seconds; this is regardless of where the actual images are stored. Even if the HD is unplugged from the computer, the catalog loads very quickly.