1 Reply Latest reply on Aug 21, 2016 8:24 AM by BarbBinder

    None of my apps will start up after download

    laurenc79610366

      Hi. I downloaded a free trial of InDesign about a month ago and it worked perfectly fine. Now that my trial is up, I bought a student membership and tried to download InDesign CC 2015 on the Creative Cloud, but when it is done downloading and I try to open it, this message appears.

      2016-08-21 (4).png

      I downloaded Photoshop too and the same message appears when I try to open the app. I don't know what is going on and I need it fixed in time for a school project. What do I do? What have I done wrong? WHY AM I PAYING FOR NOTHING???