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Error converting the file

New Here ,
Aug 22, 2016 Aug 22, 2016

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After the latest maintenance routine of adobe connect on 22-Aug-2016(IST) we are unable to upload any swf file in zip format,if we try to do so it is throwing the above mentioned error ,we are trying to upload a .swf file along with the index.swf file zipped together

Any heads up will be helpful

Thanks

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correct answers 1 Correct answer

LEGEND , Sep 08, 2016 Sep 08, 2016

The current version of Connect on the hosted environment (9.5.5dev) has an issue with Zip files being uploaded into the Share pod. Try publishing directly to Connect with Presenter or uploading the Zip of the output to the Content library and then loading it into a Share pod from there.

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LEGEND ,
Aug 23, 2016 Aug 23, 2016

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Without knowing what you are trying to upload, it is a real shot in the dark as to why it isn't working. If you are comfortable/able to share the zip file with the community, you can post a link to it here so we can test it. Otherwise, I'd recommend you reach out to Adobe Support directly and see if they can help you further.

Adobe Connect Help | Adobe Connect Support

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New Here ,
Sep 08, 2016 Sep 08, 2016

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Hi,

Did you ever get this resolved? I have the same issue when trying to uploaded a file published from Adobe Presenter.

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LEGEND ,
Sep 08, 2016 Sep 08, 2016

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The current version of Connect on the hosted environment (9.5.5dev) has an issue with Zip files being uploaded into the Share pod. Try publishing directly to Connect with Presenter or uploading the Zip of the output to the Content library and then loading it into a Share pod from there.

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New Here ,
Sep 11, 2016 Sep 11, 2016

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i tried as proposed by  flyingj48  and is now able to upload the files into the meeting room without a problem

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