4 Replies Latest reply on Aug 23, 2016 12:01 AM by Nanaky

    I can't connect to my Adobe ID account

    Jessica Succes Scolaire

      Hi,

       

      My client just created an Adobe ID account but when she tries to log in, it says that her username or password is invalid.

      The customer service tells me that the email address (username) is valid and I know that her password is valid.

      What is going on ?

       


      Thank you.