1 Reply Latest reply on Aug 22, 2016 1:16 PM by dj_paige

    How do I deactivate a previous installation of Lightroom 6 from a computer that is no longer functioning?

    haljernigan

      I have an iMac with Lightroom 6 installed. My previous computer, also an iMac, had Lightroom 6 installed. The old computer has hard drive issues, and will no longer open Lightroom 6 so I can not deactivate that installation. I am now getting a message that I need to deactivate previous installations of Lightroom 6 when I open the program on my new computer. How do I deactivate a previous installation of Lightroom 6 if I the computer it is installed on is not functional? I am only using Lightroom 6 on one computer, my new iMac. Please advise.

       

      Here is the registration data for my Lightroom 6 from the Adobe website:

       

      Product NameSerial NumberVersionPlatformRegistration Date
      Adobe Photoshop LightroomNever post a serial number on a public forum, mod6.0MultipleMay 29, 2015

      [serial nr deleted by mod]