10 Replies Latest reply on May 18, 2017 2:46 PM by stevef46475248

    can't package fonts in InDesign CC 2015


      I've packaged files to send off to a printer and when I try to compress them by right-clicking on the packaged folder and choosing the Compress option I get a weird empty dialog box. It still generates a ZIP file, but it can't be opened. We found that if we pulled the Fonts folder out of the packaged folder we could then compress the packaged folder. But it doesn't help if I can't send the fonts with the file. I never had this problem with InDesign CS6, only since I upgraded to CC 2015. I should mention I'm on a MacBook Pro that is connected to a company server. I had a similar problem after packaging an Illustrator CC 2015 file a couple of weeks ago. Very frustrating. Any ideas?