Premiere Elements 14
Trying to add files to new project on iMac. I have 1080i files from a AvCHD movie camera. When I add them, they show up bright green. No picture at all. The sound is alright. I found a film on youtube that says when going in the expert part, a orange line shows at the top that means the film isn't compatible and to change the file type. Did that with all 5 types that were available. Nothing changed.
I also have this same program installed on a windows computer and used the same exact files. It works fine with no problems at all. Any suggestions?
What model of camcorder is your video coming from?
What settings is your camcorder using for your video? It could be that you're shooting at a non-standard frame rate or resolution.
Did you use Premiere Elements' Add Media/From Cameras and Devices to get the video from the camcorder to your computer so that the video comes in at MTS files?