I created a fill-able PDF form for employees to enter information the customer is requesting. I want when it is sent to the customer it just sends as a read only PDF file.I have an email field to enter customers email, and a button to send. I want employees to enter the required field information with the information the customer is requesting, and than when the employee sends the information, the customer receives a read only PDF.
Are the employees using Reader or Acrobat?
The rest of the employees have acrobat Reader, I believe all reps have version 7, I tested my form with a rep, she was able to fill out the form and print to send to customers, however majority of customers request the letter via emal