30 Replies Latest reply on Sep 6, 2016 5:28 AM by gwenk58717599

    Color lost when exporting to PDF

    gwenk58717599 Level 1

      When I export my InDesign (CC, 2014.1 release) file to PDF (Acrobat Pro DC), the text frames lose their fill color. Other color in text, tables, etc, is preserved. I've tried exporting as a print pdf and interactive pdf. The problem occurs regardless of RGB or CMYK colors. Stumped.

        • 1. Re: Color lost when exporting to PDF
          Fourteen Level 2

          Are you using any transparent elements in the text frames? That can cause them to be white depending on the settings.

          1 person found this helpful
          • 2. Re: Color lost when exporting to PDF
            George_Salnik Adobe Community Professional

            The text frames not have fill color by default. Are you sure that you apply color for the frames?

            1 person found this helpful
            • 3. Re: Color lost when exporting to PDF
              gwenk58717599 Level 1

              Color is set to 20% tint, but otherwise I have not changed the default transparency settings.  These frames have been successfully used in previous documents, and when I set up this doc, I loaded styles from those previous documents.

               

              • 4. Re: Color lost when exporting to PDF
                Fourteen Level 2

                Does it work if you define the color as "color swatch" instead of a tint?

                • 5. Re: Color lost when exporting to PDF
                  Salah Fadlabi Level 5

                  Screen shot from text frame in indesign & in acrobat!

                  • 6. Re: Color lost when exporting to PDF
                    gwenk58717599 Level 1

                    The problem persists regardless of whether the color is a tint or swatch. As you can see in the Acrobat screenshot, colors for other elements are preserved (text colors, other graphics).

                     

                    Screenshot from InDesign:

                     

                    Screenshot from Acrobat:

                    • 7. Re: Color lost when exporting to PDF
                      ohmnath Adobe Employee

                      Hi Gwen,

                       

                      I tried reproducing the same at my end and color is retained by the frame in the exported PDF. I would suggest you to try with a new document and check. If that happens with the new document as well, you can reset the InDesign preferences and then check.

                       

                      Regards,

                      Om

                      • 8. Re: Color lost when exporting to PDF
                        Salah Fadlabi Level 5

                        I also try to reproducing the issue, but there's no problem. Try suggestion mention by ohmanath, here is the link to how to reset indesign preferencces:

                         

                        Troubleshooting 101: Replace, or "trash" your InDesign preferences

                          http://forums.adobe.com/thread/526990

                        ----------------------------------

                        If you can share a sample of indesign document and upload on dropbox and paste the link in the forum, someone can look at the file to test.

                        • 9. Re: Color lost when exporting to PDF
                          rob day Adobe Community Professional & MVP

                          Have you checked that the layer with the missing fill is set to print (Layer Options>Print Layer)? With print Layer unchecked a layer's objects will be visible with Overprint/Separation Preview off  but hidden when OP is on. When you export, layers with print layer unchecked are hidden in the PDF.

                          • 10. Re: Color lost when exporting to PDF
                            Willi Adelberger Most Valuable Participant

                            Did you convert text to outlines?

                            Do you open the PDF in A robat or in another application?

                            • 11. Re: Color lost when exporting to PDF
                              philippanmei Level 4

                              When you export to pdf, have you change the setting of output color, See the image.

                              02.gif

                              Change it to below setting.

                              01.gif

                               

                              This is the problem that what you have missing it to do in export pdf setting. The Frame that you have applied in masterpage will export it but in the pages of color will not be exported to PDF. So try to change the output color setting.

                               

                              Hope this will helps

                               

                              Thanks

                              1 person found this helpful
                              • 12. Re: Color lost when exporting to PDF
                                Peter Spier Most Valuable Participant (Moderator)

                                That's ridiculous.

                                • 13. Re: Color lost when exporting to PDF
                                  BobLevine MVP & Adobe Community Professional

                                  That's ridiculous.

                                  That is too kind. But I would like to see the files themselves.

                                  • 14. Re: Color lost when exporting to PDF
                                    rob day Adobe Community Professional & MVP

                                    That's ridiculous.

                                    More unlikely than ridiculous. AcrobatPro's Output Preview lets you filter by color space, so you could have a setup like this if the PDF had a mix of color spaces. If you expand Gwen's screen capture you can see the fill is RGB.

                                     

                                    Screen Shot 2016-08-27 at 9.19.11 AM.png

                                    • 15. Re: Color lost when exporting to PDF
                                      Peter Spier Most Valuable Participant (Moderator)

                                      I meant it's ridiculous to suggest that forcing the output to SWOP, especially without knowing anything about the output requirements, would be a good idea, let alone that this is a "fix" for the problem.

                                      • 16. Re: Color lost when exporting to PDF
                                        rob day Adobe Community Professional & MVP

                                        Yes, the post is misleading, but I realized after reading, it wouldn't be impossible for the problem to be with AcrobatPro's preview setup. Converting to CMYK would accidentally "fix" the preview.

                                        • 17. Re: Color lost when exporting to PDF
                                          Peter Spier Most Valuable Participant (Moderator)

                                          I don't consider that a fix.

                                          • 18. Re: Color lost when exporting to PDF
                                            rob day Adobe Community Professional & MVP

                                            Right, Gwen should check that the output preview Show popup is set to All.

                                            • 19. Re: Color lost when exporting to PDF
                                              rob day Adobe Community Professional & MVP

                                              or check the PDF in Reader

                                              • 20. Re: Color lost when exporting to PDF
                                                Johnson156 Level 1

                                                Thank you philippanmei, It solve my problem by doing that. Love you hehehehe

                                                • 21. Re: Color lost when exporting to PDF
                                                  philippanmei Level 4

                                                  Peter Spier wrote:

                                                  I meant it's ridiculous to suggest that forcing the output to SWOP, especially without knowing anything about the output requirements, would be a good idea, let alone that this is a "fix" for the problem.

                                                   

                                                  What I know about the SWOP (Read it Peter)

                                                  SWOP - "Specifications for Web Offset Publications" was first envisioned in 1974. Those specifications have been amended many times since, but the principle remains the same. they're Specifications for Web Offset Publications.

                                                  The intention is to create a set of standards, that offset presses are set to and certifified as complying with. Artwork prepared for SWOP meets specific criteria, and if output on several certified presses, should lead to similar prints from each system.

                                                  SWOP sets standards for viewing conditions (D50), Type Reproduction, Image trapping, Vignettes/shadows, screen rulings, screen angles, and total area coverage. It also sets standards that files should be CMYK only, meet certain resolution requirements. A SWOP certified press will use inks that that meet ISO2846-1 Part1.

                                                  In short - SWOP means printed in a certain way, on a certain product, with certain inks.

                                                  That's great if what you want is a consistent result off many presses. That is what SWOP is for. But there is another way to look at this.

                                                  In meeting those standards, the training wheels are on. Even if more vibrant ink sets are available, to print to SWOP standards you have to limit your range. In short, colour capabilities are restricted.

                                                   

                                                  Wide Format Digital Print - is SWOP useful?

                                                  Wide Format Printers invariably have much larger colour gamuts than the SWOP standard on most papers/media. In other words, you can get more colours from a wide format printer than you can from a SWOP certified Offset Press. When you think about it, that's why wide format printers are often referred to as proofers - you can simulate the output of the offset press on a digital printer because the digital printer can produce everything the offset machine can and more.

                                                   

                                                  So what does that mean for the artwork designer?

                                                  US WebCoated (SWOP) v2 is the default CMYK working colour space that ships with Adobe Creative Suite. At the time of writing, CS5 was the latest, and it shipped with that space set as the default.

                                                  If you create a CMYK artwork, and don't specify a different space, you're in US WebCoated SWOP v2. If you create an RGB artwork, but save to pdf/x1a before you ship to a printer, you've converted to SWOP.

                                                  That's fine if you intend to do it. If your artwork is going to print on a SWOP certified press, then you're spot on - great artwork. But there are two main other conditions to consider.

                                                  (1) the artwork is to be output in several different ways, one of which is a SWOP certified press.

                                                  (2) the artwork is not being output on a SWOP certified press at all

                                                  In (1) you have a decision to make. Every output route has it's available colour gamut. Some devices can print more colours than others. If you want every print via every method to match perfectly side by side, you have to limit the larger gamut routes to the gamut of the smallest gamut device. For example, if you were printing posters to SWOP, and banners on a wide format device you could limit the gamut of the wide format device to SWOP. (you could do this by sending SWOP artwork to the digital printer, which is a VERY common scenario.)

                                                  However, you have the option of accepting the limitations of the US Web Coated SWOP v2 space for the offset output, but choosing to use a wider gamut of colours from the wide format device. You'd do this by creating artwork in a larger colour space, eg Adobe RGB 1998. That artwork can go to the wide format printer, and be converted to the smaller SWOP gamut by the offset printer (or converted before you send it if the offset printer demands SWOP artwork.) Now your two prints won't match because your wide format print will use the full colour range of the wide format printer, which is larger than the offset press. This will only be useful in some circumstance. A lot of the time you will need the prints to match, so limiting to SWOP is your only route.

                                                  In (2) you don't have the decision to make. If you're only outputting to wide format, you don't have to limit yourself at all. Design in the a large working space. (most use Adobe RGB 98.) You then have the option to make use of the wider colour range available on wide format machines - making your design stand out when next to SWOP limited designs. If you build your artwork in a SWOP colour space such as US Web Coated SWOP v2, then you simply can't specify those colours!

                                                   

                                                  To conclude: SWOP is useful if you're preparing artwork for SWOP certified offset printers, or where that makes up one element of a multi faceted production that must match. SWOP is fine for wide format printing, but if your artwork is in a SWOP colour space, you are not using the full colour possibilities of the wide format printer. That situation is perfectly fine when it's intentional, but when it's an unfortunate by product of habit and default software settings, it's time to make some changes and get your designs SHOUTING!

                                                  1 person found this helpful
                                                  • 22. Re: Color lost when exporting to PDF
                                                    rob day Adobe Community Professional & MVP

                                                    None of this has anything to do with a he original post. Whether Gwen chooses to convert all color to a CMYK space or leave color unchanged wouldnt make a fill disappear or convert a random frame's fill to none. As I mentioned you can filter by color space in AcrobatPro but that would only affect the he preview and not the output.

                                                    • 23. Re: Color lost when exporting to PDF
                                                      gwenk58717599 Level 1

                                                      Hey all - I've tried the relevant solutions posted; still no luck. My IT staff and I have tried to reset preferences, but also no results. Just wanted you to know I'm paying attention to this thread! Hoping for another idea...thanks!

                                                      1 person found this helpful
                                                      • 24. Re: Color lost when exporting to PDF
                                                        rob day Adobe Community Professional & MVP

                                                        For anyone to help I think you will need to share the file(s)

                                                        1 person found this helpful
                                                        • 25. Re: Color lost when exporting to PDF
                                                          philippanmei Level 4

                                                          My friend I have tried difference ways and I found something.. It is not in the setting of indesign it is in the PDF setting error that you have applied. See the image (try to uncheck the option)

                                                          03.gif

                                                          Hope this helps you

                                                           

                                                          Thanks

                                                          3 people found this helpful
                                                          • 26. Re: Color lost when exporting to PDF
                                                            Abambo Level 4

                                                            Share both, your InDesign and PDF files. This should be no problem as you have created test files.

                                                            • 27. Re: Color lost when exporting to PDF
                                                              PAWU Level 1

                                                              Why can't we simply mark messages as "non-helpful".

                                                               

                                                              I honour your effort to help users, but I think that very often, you write too fast!

                                                              • 28. Re: Color lost when exporting to PDF
                                                                Johnson156 Level 1

                                                                Philippanmei is right it is in the PDF setting which we have to uncheck the option.. it is already solved.. it should mark as a correct answer.

                                                                • 29. Re: Color lost when exporting to PDF
                                                                  PAWU Level 1

                                                                  I'm not Gwen, so I mark nothing as correct.

                                                                   

                                                                  Philippanmei's answers are very often nonsense. I was referring to her first answer to this subject.

                                                                  • 30. Re: Color lost when exporting to PDF
                                                                    gwenk58717599 Level 1

                                                                    Philippanmei--That's it! The problem was in Acrobat's preferences>accessibility options, as you indicated. This has fixed my problem. I suspected that there was a radio button that should have been checked or unchecked, but couldn't begin to figure out where it was.

                                                                     

                                                                    Thanks to everyone who took a look at this; my colleagues and I are impressed by the interest from the forum participants.