1 Reply Latest reply on Aug 25, 2016 5:19 AM by Steve Grisetti

    Media offline but I haven't moved it

    katem8353885

      I have gone to reopen a saved project I have been working on for a week.


      And now all the videos in the project (like 200) that I was editing are showing with the red media offline....

       

      BUT I haven't moved them since I was working on it an hour ago?

       

      How do I relink them? Anyone help?

       

      It's elements 13 on macbook pro.

       

      Can anyone help I am on deadline and I cannot recreate this in time?

       

      PS Adobe is it legal to sell products and not offer any form of customer care?