I have the Adobe DC on my Samsung S2 tablet. I use it everyday & go in & out of the same files everyday & all my changes save appropriately to the cloud. However, today when I opened my files from Tuesday (8/23/16) & Wednesday (8/24/16) NONE of the information that I saved was there!! NONE!!
I already checked my tablet to see if for some odd reason I saved them to my computer files rather than the cloud but nope they are not there.
I am ready to SCREAM & CRY
These are EXTREMELY IMPORTANT files
How do I recover them???
Hi twedldawn ,
We are sorry for the inconvenience.
Try to perform the following steps:
1- Open a Web Browser.
2- Go to https://cloud.acrobat.com/
3- Sign in with your Adobe ID.
4- Go to Document Cloud section and check if the files are there.
Also, check under Recent if you can see the files.
Let us know about the results.