Publish Online is NOT PDF. It is HTML.
Is there a way to correct the HTML issue?
did you ever get this problem resolved? if so, how? same problem here.
No. Sadly, as you can see from the above BobLevine was less than helpful. We had to use the digital publishing site Joomag in order to have all the functionality we needed. It's worked well so far, all besides the annoyance of having to rebuild the entire pdf in the Joomag software.
As Bob pointed out, you mention interactive PDF as well as Publish Online. This is confusing because they are two seperate things: Publish online is HTML5 and has nothing to do with iPDF.
But, if you link (hyperlink) to a PDF and want that to be displayed in your browser window (just lik any other www hyperlink) please realize it depends on the browser, as well as maybe installed plug-ins/extensions for that specific webbrowser you are using, if it will be displayed in a window or will be downloaded etc.
InDesign just creates the hyperlink for you. And yes, Firefox, Safari, IE and Google Chrome may behave differently and may also differ from user to user in the same brwoser depending in extra installed extensions, plug-ins etc.
That is just the way it is...
A similar disaster happened to me. I created an invitation with InDesign and published it online with a link to a URL that enabled purchase of tickets. hyperlink to the URL works but none of the functions on the URL will work if linked to from the indesign document. For example I hyperlinked to a form with a PayPal button. The PayPal button works if you go directly to the URL with the button but it will not work if you link to it from the indesign online document. It wouldn't work on PCs or iphones. Finally I had to unlink the form and just included text to request that visitors go to the web page to buy tickets. I'm sure I'm losing money. But the email blast is already distributed so there's nothing I can do.
I assume you’re referring to PDF form that you expect people to read in a browser? If that’s the case, that’s a big mistake.
Interactive PDFs, beyond Acrobat or Acrobat Reader is nothing short of a crapshoot. You should probably rethink the whole thing in the future if you can’t control how the PDF is viewed.
If you had come here first or done some reading about this, you’d have known. As it is, you’ve done all you can to fix it.
Hmm. Well I'm not sure this is what I'm referring to but you are right I wish I'd have known there were problems with online publishing in Indesign.
logically I just don't understand the difference of going directly to a URL from a browser and linking to the exact same URL from the document. If it lands on the exact same URL what's the difference? How can the PDF disable the functionality on the webpage? I thought perhaps there was something set up incorrectly in Indesign. But it appears that it's just a bug that no one has figured out yet.
Would be a a great function if it worked. Hopefully one day it will.