I have been able to import and edit avchd videos with my elements 12 with no problems. I recently purchased an Olympus tough camera/video and have been unable to import and edit the videos from the camera. I am not sure of the format. I get a message that says generic error and it won't import. I can view the videos on my computer so I know the video is good but when I try to import them to elements 12 is when I get the error message. Anyone know what I might be doing wrong and would it help to upgrade to elements 14.
Beinig able to play movies on the computer does not automatically mean you can edit them in a editing program like Elements.
Download MediaInfo and install
run a movie clip and post the outcome in treeview here.