More recently, after the renewal Creative Cloud, began to appear warning about a problem with my last payment. While an e-mail message arrives on the order confirmation. In support to this problem I was told that a response has been received from me. Notification of confirmation of my order I did not get. Advised to address the forum. Please help to solve this problem.
>Advised to address the forum
Bad advice... only Adobe can help with a payment issue
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So I do not understand why I was sent to the forum. When this responsibilities of technical support. But I decided to try. Thanks for the answer.