Unable to download Error getting License. Server communication Problem: E_ACT_NOT_READY

[annel30753598]

Does anyone have a solution for this problem. I'm at my wits end!

[Nanaky]

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

[annel30753598]

Unable to locate the "activation.date" file. Do you have any other suggestions?

Thanks

[Nanaky]

Has you used the steps to found the hidden Library?

[James_Janzen]

Wonderful.  Thank you so much.  Worked after many frustrating attempts.

[Nanaky]

Fine.