This is due to too many *.adobe.com cookies in your computer. Deleting all *.adobe.com cookies from your system will allow the file (and any other file from *adobe.com) to download.
Thank you...How does one remove Adobe.com cookies from my computer? Will deleting them affect my new PS & LR Creative Cloud? I don't want to mess it up because I don't know what they did to make the download effective. It took them 10 hours to get the whole thing downloaded with an Adobe representative working on it.
cookies are in the browser, not the application. This article may provide assistance http://www.digitaltrends.com/computing/how-to-delete-cookies-in-chrome-firefox-safari-and- ie/2/. If not perform an internet search for your specific browser and how to delete the cookies. These examples show how to delete all cookies. Deleting individual cookies is usually in the Advanced preference and involves selecting each individual cookie for a specific site.