1 Reply Latest reply on Aug 29, 2016 4:12 AM by Karl Heinz Kremer

    "An error was encountered while retrieving page content"

    ruil15327782

      I want to insert page number. When I click "Header & Footer", it shows "An error was encountered while retrieving page content". What does this mean?

       

      Screen Shot 2016-08-29 at 16.09.36.png

       

      Can anyone help me? Thanks much!

        • 1. Re: "An error was encountered while retrieving page content"
          Karl Heinz Kremer Adobe Community Professional

          This error message is usually an indication of a corrupt PDF file. The corruption could be in your base file, but also in the file from which you are trying to insert the page. There is nothing you can do to make this work - PDF files are in most cases impossible to repair. To find out which file is causing the problem, you could try to insert as page from a known good file. If that works, the problem is very likely in the file you want to insert from.