Thanks, Steve. It just keeps telling me there is a problem, to restart my computer and try again. I'm not getting very far!!
I am assuming that the user account on that computer may be a standard one. Please log in as an Administrator and then try the uninstall process.
Pre CC versions will never have an expiring licence, probably eexists some kond of incompatibility.
The other advises I would also recommend.
Aah - you've just reminded me! The program was installed by my boss as I used my own laptop for work, and was the only other Photoshop/InDesign user besides him.
It wasn't even installed on the laptop I'm trying to remove it from. It was transferred onto my current laptop when I set it up from a Time Machine back-up from the old laptop. Once on the new laptop, I have never been able to open it. Could the fact that it was transferred from another computer be the reason I'm having problems?
And if you and your boss are using the same license that's a clear violation of the EULA.
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It wasn't even installed on the laptop I'm trying to remove it from. It was transferred onto my current laptop...Once on the new laptop, I have never been able to open it.
The CS applications wouldn't work if they were simply copied into the Applications folder—they need to be installed from the installer application. That's probably the reason the uninstaller doesn't work, because it's looking for the pieces outside of the Application folder. It seems like you should be able to simply trash the application's folders.
You could also try reinstalling the apps and getting all of the pieces in place and then use the uninstaller, I don't think you would need a license to do that.
No, it was a licence for a limited number of devices. All above board!
Thanks, Rob. That would make sense. I did nothing to install it on the new laptop - it just transferred when loading data from the old laptop to the new. It still probably explains why it never opened, and is not behaving itself to delete.
I think I've tried just trashing it, but will try that again.