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When I insert the CD nothing happens. I go to my computer and double click the CD drive and it asks to insert a CD. I have tried a different cd and it works fine. Yes, I have a CD/DVD drive.
Download & Install instructions https://forums.adobe.com/thread/2003339 may help
-includes a way to go to a page to download Adobe programs if you don't have a disc or drive
-you will need to enter your original serial number during install for non-Cloud programs
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Membership questions and problems https://forums.adobe.com/thread/1146459
-or kglad link
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Download & Install instructions https://forums.adobe.com/thread/2003339 may help
-includes a way to go to a page to download Adobe programs if you don't have a disc or drive
-you will need to enter your original serial number during install for non-Cloud programs
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Membership questions and problems https://forums.adobe.com/thread/1146459
-or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help
-for Lightroom https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq