0 Replies Latest reply on Aug 29, 2016 6:52 PM by IslandofArran

    cant open Epub book on Kobo Aura

    IslandofArran Level 1

      New Problem with downloading Epub book from Overdrive Public Library Account

      Everything was working fine with ADE 4.5, then out of the blue after downloading a book from Library,   I get the   the standard "oops this document couldn't be opened .....protected by DRM''''etc"  (the book had NOT expired).


      In Adobe I have:

      Deauthorized then reauthorized the device and my computer


      On Kobo I have

      Done a factory restart on my Kobo through 'settings' - went through the  setup again - language etc, however I did not loose my current Kobo book on my ereader, so not sure if this really was a factory reset)


      Any other suggestions would be really appreciated!