I was advised to install ADE 4.5 onto my Windows desktop by the University Reader Student Shop prior to purchasing some study documents. These loaded onto the desktop without problem.
The 'Getting Started' instructions advised that these would automatically be available for use on another device. I then downloaded ADE 4.5 onto my Windows laptop. I have however been unable to access anything on the laptop (apart from the initial "Getting Started" file), The documents were downloaded using the prescribed system. Both computers are equipped with Windows 10.
Following instructions from the Adobe Chat room I closed down the machines and restarted them in sequence but to no avail.