4 Replies Latest reply on Sep 1, 2016 2:04 PM by pziecina

    I can't get into Muse

    danieklerr

      I got a notice that my plan was about to expire, so I went into my payment settings and made sure the correct payment option was chosen, my PayPal account. Then my plan expired even though the correct option was chosen.. (I know why this happened. It was an oversight. Nonetheless.. )  So today I fixed my payment settings and my PayPal account was charged over an hour ago, but I still can't get into Muse. Also, in my account profile, Adobe says my Muse plan has expired and I have no current activated plans. To top it off, I tried to access support, but was prompted that phone support is not available with my plan, and no other contact options are available. What gives? Does anyone know what my problem may be? Thank you!