i have a problem -> i was moving over the last month and forgot to send money to my prepaid mastercard to pay the monthly subscription.
so my subscription was cancelled and i had to buy a new one. so far so good
but the teacher version costs 19,95 / month for the first year. then it costs 29,95 - did i get that right?
now adobe took 19,95 from my card but i feel like i wanna keep things straight and pay 29,95
I see you have an active Creative Cloud subscription under the same Adobe id as with forum.Since you purchased a new subscription, the price cannot be changed. You may enjoy using the same price until it renews again the next year.
Please get in touch with Adobe support for more information:
**Be sure to remain signed in with your Adobe ID before accessing the link above**
ok, thank you so much!