1 Reply Latest reply on Aug 30, 2016 1:04 PM by KanikaS

    Creative Cloud Icon is grayed out on toolbar

    tonyr92129 Level 1

      The Creative Cloud icon is grayed out on my toolbar. When I click on it, none of the apps that are currently installed appear. the drop-down window from the Creative Cloud Icon is blank. I've tried reinstalling the desktop application but the same thing happens. I've checked my Internet connection and everything checks out fine. Even my computer clock is set correctly. I just want to be able to update my apps. Please help if anyone can. Thank you.