1 Reply Latest reply on Sep 1, 2016 5:43 AM by Nanaky

    I can not authorize another computer with my Adobe ID


      I have two computers and would like to read a DRM-formatted e-book on both. But when I try to authorize my secondary computer using my Adobe ID I get this message:


      "You can only authorize this computer with an Adobe ID that hasn't been previously used to authorize any other computer or mobile devices. Please try again."


      I have tried to log in on my primary computer and see which products are appointed to my account - and there are none.


      Can you please help me solve this problem?


      Best regards


        • 1. Re: I can not authorize another computer with my Adobe ID
          Nanaky Level 5



              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.




              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.