I have read many discussions on this topic but none seem to help. I have LR 6.6 on a Win10 machine (12GB memory, at lease 200GB free disc space) and it will not import photos. The current catalog has about 35,000 images.
LR loads fine, but as soon as I click File>import it goes into unresponsive mode. If I wait 5 to 10 minutes it will sometime come back, but if I then click to open source file folder it goes away again for another 5 to 10 minutes, and will do so with every simple attempt to access a source folder. I have tried everything I have seen on various forums including removing and reinstalling, deleting preference files, optimizing catalog, disabling GPU. creating a fresh catalog and importing my old catalogs into it. Nothing helps. As it is, LR is completely unusable. What can I do?
I would suggest you to update Lightroom to the latest version 6.6.1 once, and then check.
Click Help<updates, as this issue was fixed with the latest update.
I am already running 6.6.1. Even with an empty catalog the problem continues. It makes the software useless. Can I get a refund and just find an alternative. After struggling with several versions of LR and several corrupted catalogs I am really fed up with adobe software.