Good morning forums,
I'm hoping someone might be able to help me with a new issue I ran into yesterday and which cost me several hours troubleshooting (tried too many things to list.)
I recorded some training lessons with my Panasonic HDC-HS900K Camcorder audio setting set to "focus" and PE14 does not recognize the audio. I created three other short videos in the other three formats (surround, zoom, and stereo) and they all worked.
The funny thing is the lessons I recorded in audio mode "focus" WORK FINE in the Media Player and Movies and TV apps (Win10 I7 desktop)
So after several lost hours troubleshooting this issue, I'll have to avoid this audio mode in the future.
However I would like to know why PE14 will not recognize the audio in video .MTS files while off the shelf apps play them fine? :-(
Definitely seems like a PE14 bug if it can't support audio in .MTS video files which Media Player can... more than happy to send my short test files to Adobe if they would like to take a look at them
Your camcorder records in a variety of formats and resolutions. However, if you have the camcorder set up to record 1920x1080 AVCHD, you should have no problems editing this video with Premiere Elements. (You should also ensure your audio is set up for 2 channel rather than 5 channel.)
That is assuming, of course, that you got the video from the camcorder to your computer by plugging it into your USB, setting the camcorder to VTR and then using Add Media/From Cameras and Devices and captured the video using the Video Importer.
Thank you for your reply Steve,
The fact is of the four audio styles my camcorder supports, only three work in PE14 while all four work with the two built-in Win10 apps, even though all four are 1080p60 AVCHD.
For now I'll just avoid using the one option since I've found out (painfully) PE14 doesn't support every 1080p60 AVCHD file :-(