1 Reply Latest reply on Sep 1, 2016 11:41 PM by Nanaky

    Error - can't authorise computer

    helenegeldhof

      Hi,
      I am trying to authorise my computer (Mac running Yosemite), but it is not working. I get an error looking like this.Screen Shot 2016-09-01 at 22.29.17.png

       

      I have removed the program and reinstalled it, but the same thing happens. I can log into my Adobe ID account on their server without problems, so it's not my account. I have tried the support team, but they couldn't help me and referred me here. I am going crazy.

       

      Can anyone help me?