2 Replies Latest reply on Sep 2, 2016 6:45 AM by Peter Spier

    InDesign crashing constantly on my Mac

    excode

      Hello, I am extremely new to the mac OS and have been trying to run InDesign, however it continues to crash. I have the error log below.

       

      Date/Time:       2016-09-01 14:34:40 -0400

      OS Version:      Mac OS X 10.11.5 (Build 15F34)

      Architecture:    x86_64

      Report Version:  22

       

      Command:         InDesign

      Path:            /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5

      Version:         7.5.3.333 (7530)

      Parent:          launchd [1]

      PID:             416

       

      Event:           hang

      Duration:        1.00s (process was unresponsive for 1730 seconds before sampling)

      Steps:           10 (100ms sampling interval)

       

      Hardware model:  MacPro6,1

      Active cpus:     12

       

      Fan speed:       789 rpm

       

      --------------------------------------------------

      Timeline format: stacks are sorted chronologically

      Use -i and -heavy to re-report with count sorting

      --------------------------------------------------

       

      Heaviest stack for the main thread of the target process:

        10  __psynch_cvwait + 10 (libsystem_kernel.dylib + 111594) [0x94a273ea]

      *10  psynch_cvcontinue + 0 (pthread + 30218) [0xffffff7f80ef860a]

       

       

      Process:         Adobe InDesign CS5.5 (InDesign) [416]

      Path:            /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5

      Architecture:    i386

      Parent:          launchd [1]

      UID:             503

      Task size:       2744 pages (+1)

      CPU Time:        0.888s

      Note:            Unresponsive for 1730 seconds before sampling

       

      [snipped by moderator]