2 Replies Latest reply on Sep 6, 2016 3:14 PM by Adorobat

    Comment tools are not working

    zainabz11213332

      when I try to edit my PDFs none of the comment tools work other than the red pen. I really need to highlight sentences so it is very frustrating. Why does it not work?

        • 1. Re: Comment tools are not working
          Adorobat Adobe Employee

          Hi zainabz11213332 ,

           

          Would it be possible to share one of the pdf with us, so that we can analyze this at our end? I have sent you a private message for the same, please respond to that message.

           

          Thank You,

          Shivam

          • 2. Re: Comment tools are not working
            Adorobat Adobe Employee

            Hi zainabz11213332  ,

             

            I have received the file you sent, it seems that the file you sent is an image file and Mobile version of Acrobat Reader doesn't have the functionality to highlight the scanned images, this functionality is only available in desktop version of Acrobat Reader DC.

            However, adding a comment, using freehand tool (red pen), and placing signature on the file was possible. It might be possible that Acrobat Reader on your phone is not updated to the latest.

             

            Could you please let us know the version of Acrobat Reader you have?