3 Replies Latest reply on Sep 3, 2016 4:17 PM by anniedillard

    Lightroom 5.7.1 Installation Problem

    anniedillard

      Hello,

       

      I downloaded the above product from Adobe. I keep getting the instal program and this does not have a place to insert my serial number. It just wants to bypass this process. It is stuck in an install loop. I was asked to start this new thread but I found this info from Shoot me:

       

      Please start your own thread. What it sounds like is you have not Installed LR and you are starting the Installer from the downloaded file. you have to actually go through with the install process then Start LR from either the Shortcut/Alias link placed either in the Start menu, the Mac Dock or from the Mac Applications folder.

       

      In response this is not in my application folder. This was not offered as a choice. I'll move it to my Application folder and follow the above instructions and report back.

       

      Mary