• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't authorise after reinstall of Windows and ADE

Explorer ,
Sep 03, 2016 Sep 03, 2016

Copy link to clipboard

Copied

I reinstalled Windows 10 as a clean install on my PC - the original Win10 was an upgrade from Win8.1 which was itself an upgrade from Win7. After the Win10 reinstall, when I install ADE 4.5.1 and attempt to authorise the computer with my Adobe id, I get an error message saying: "You can only authorize this computer with an Adobe ID that hasn't been previously use to authorize any other computer or mobile devices. Please try again."

How do I fix this?

Views

114

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation