I am a student and received my redemption code for Adobe Creative Cloud. However, when I attempt to redeem the code after signing in, it indicates that the redemption code has already been used. I have been in contact with Adobe technical support multiple time in which they have installed and uninstalled CC and still without any luck. Does anyone have any other suggestions to redeem the code or if I install the application to update the redemption code afterwards.
Any help would be very much appreciated.
Redemption codes are only used once. The redemption code no longer has any purpose after it used that one time. After using it that once you should have the subscription assigned to your account and should be able to sign in to the Creative Cloud using your Adobe account information.
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