1 Reply Latest reply on Sep 4, 2016 3:46 PM by Ned Murphy

    Redemption Code has already been redeemed

    caseyb33679602

      I am a student and received my redemption code for Adobe Creative Cloud.  However, when I attempt to redeem the code after signing in, it indicates that the redemption code has already been used.  I have been in contact with Adobe technical support multiple time in which they have installed and uninstalled CC and still without any luck.  Does anyone have any other suggestions to redeem the code or if I install the application to update the redemption code afterwards.

       

      Any help would be very much appreciated.

       

      Casey