3 Replies Latest reply on Apr 22, 2017 1:15 AM by Elis Media

    After Effects has stopped working - crash after start

    Team Castle Level 1

      I recently updated to After Effects CC 2015.3 on Windows 10 Pro, no scripts.

       

      When I launch the program, it shuts down immediately and a notification indicates "After Effects CC has stopped working."

       

      I noticed quite a lot of people are having the same problem but could not find a solution so far.

       

      Steps attempted:

      1- complete restart/shutdown of computer.

      2- Update computer and drivers.

      3- Full reinstall of After Effects.