I have a PC with Windows 10 on which I installed Lightroom. Whenever I open it and click on Import, all menus disactivate and I can no longer proceed. No commands are active and I can only Quit the program. Please help ASAP. Thanks.
Moving to Lightroom Classic CC
Please reset the Lightroom preferences and check if that helps.
refer: How to set Lightroom preferences
Also, you can create a new catalog and open Lightroom with that and check if it works.
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