1 Reply Latest reply on Sep 7, 2016 2:08 PM by Szalam

    Adobe Aftereffect 15.3 crashes on startup

    amandam87885226

      Adobe AfterEffects crashes right after opening the program, the intial starup window finishes and it's loading the program's default layout when it crashes. I've uninstalled and re-installed and to no effect.

       

      I'm running windows 10, not sure what other info is needed

       

       

       

      the Debug log is full of exceptions that  that read similarly to '

      Unhandled exception at 0x00007FFA414F9DE2 (ntdll.dll) in AfterFX.exe: 0xC0000005: Access violation writing location 0x0000000000400FE0.

       

       

      If there is a handler for this exception, the program may be safely continued.'