1 Reply Latest reply on Sep 7, 2016 2:08 PM by Szalam

    Adobe Aftereffect 15.3 crashes on startup

    amandam87885226 Level 1

      Adobe AfterEffects crashes right after opening the program, the intial starup window finishes and it's loading the program's default layout when it crashes. I've uninstalled and re-installed and to no effect.

       

      I'm running windows 10, not sure what other info is needed

       

       

       

      the Debug log is full of exceptions that  that read similarly to '

      Unhandled exception at 0x00007FFA414F9DE2 (ntdll.dll) in AfterFX.exe: 0xC0000005: Access violation writing location 0x0000000000400FE0.

       

       

      If there is a handler for this exception, the program may be safely continued.'