0 Replies Latest reply on Sep 8, 2016 3:32 AM by garyc77

    Adobe Presenter 11 Publishing Issue - Server Error: 500 Internal Server Error


      Good Morning,


      I have been publishing adobe presenter content (jigsaws, wordsearches, and presentations) to our connect folders/server over the past week, and today I have started to experience an issue which is preventing me from publishing successfully.


      On publishing I get an error message


      Server Error: 500 Internal Server Error


      When I click ok I get a further message along the publishing progress bar which says


      Status 42006 Publish Error – Exceptions.


      As mentioned it has only just started happening. Until this point, I have been able to publish AP11 content without issue.


      I experience this issue whether I am publishing to EMEA1 or EMEA2.


      I have tried creating different files, and uploading them, but I still experience the issue.


      Can you please advise what may be causing the problem and how to resolve it?


      Kind regards